Design-thinking, innovation. 15 years at IDEO, an innovation consultanncy. Now 8 years on my own, working with partners in Japan, Ireland and the US.
Lately, non-profit work with Elderly Housing; Improving the Refugee Experience in Kenya, Germany and Europe; and Trustworthiness in Digital Journalism, Otherwise, lots of product, service and transformation exploration and design work. Love to facilitate new things and change.